Many times, starting a new job is a leap of faith. You can evaluate the website, review the healthcare plan, check out the executives on LinkedIn, and even take a surreptitious glance in the break room to check out the free snacks. However, there are certain intangibles that no amount of research can measure. As the newest (although not for long) member of the Clear
Task team, I have been pleasantly surprised to discover positive answers to many of my unasked questions, such as:
- Do the team members work collaboratively?
Yes. Check out Andrew’s recent blog post on Chatter.
- Are there gender politics to deal with?
No. For the first time in my career, I actually have more women colleagues than men, and the difference is palpable.
- Will this company help me grow?
Yes. My brain is on overload, but the environment is so supportive that I want to keep absorbing more.
There was one question that wasn’t on my radar, but from now on it will be. Do they practice what they preach?
My first day at Clear Task I was given my salesforce.com login and asked to segregate marketing leads, assign them to myself, and generate a mass e-mail. On my second day, I was converting leads, logging calls and attaching docs. If anyone had a question about my opportunities, I was notified via Chatter. In week 2, I was asked to create an updated lead distribution dashboard. I quickly realized I didn’t have the appropriate permissions. I asked Andrew, the CEO, to update my permissions. What I thought would be a quick question immediately turned into a quiz on my Salesforce admin training. When I didn’t know the answer off the top of my head I was sent back to do research. Once I could explain the steps, I was given temporary admin access so that I could do it myself. Not many CEO’s would know the details of the product’s administration to that level, and fewer still would take the time to provide a hands-on lesson on the fly. Needless to say, next time I have a request, I will do my research ahead of time!
The pervasive internal adoption of Salesforce functionality at Clear Task makes it a real joy to talk to customers about potential solutions for their business problems — not only the ones that we have faced and solved with other customers, but also the ones we are facing and solving for ourselves. It is a great feeling to work for a company that is selling services for a product that they believe in up to the highest level and are actively using — stretching and challenging it internally on a daily basis.
So if friends or colleagues ask me in the future for advice in their own job searches, I would definitely say that the first qualifying question should be: Does this company use the offering they represent? And can the team members tell you how that offering helps them personally on a daily basis? At Clear Task the answer is a resounding yes.